Human Relations: Interpersonal Job-Oriented Skills (12th Edition) – eBook PDF

Description

Human Relations: Interpersonal Job-Oriented Skills (12th Edition) – eBook PDF

Accomplished national speaker and author, Andrew J. DuBrin brings his expertise of Human Relations and Business Psychology to this exciting Twelfth edition. Focusing on today’s work environment, Human Relations: Interpersonal Job-Oriented Skills, 12th Edition, (PDF) takes a two-pronged approach that enhances interpersonal skills by first presenting basic concepts and then by featuring a heavy component of skill development and self-assessment.

KEY TOPICS:

A Framework for Interpersonal Skill Development; Understanding Individual Differences; Building Self-Esteem and Self-Confidence; Interpersonal Communication; Interpersonal Skills for the Digital World; Developing Teamwork Skills; Group Problem Solving and Decision Making;  Resolving Conflicts with Others; Becoming an Effective Leader; Cross-Cultural Relations and Diversity; Motivating Others; Helping Others Develop and Grow; Positive Political Skills; Enhancing Ethical Behavior; Stress Management and Personal Productivity; Customer Satisfaction Skills; Job Search and Career Management Skills

For undergraduate courses in Human Relations, Human Relations in the Workplace, Career Development; Applied Psychology, and also appropriate for a course in Interpersonal Skills Training.

NOTE: The product includes the ebook, Human Relations: Interpersonal Job-Oriented Skills, 12th Edition, in PDF. No access codes are included.